Lynn Gray, General Manager
367 Russell Street
Hadley, MA 01035
Looking for help? Let our Mall Management team be of service to you. Our Management Office is accessible down the hallway from Tutti Frutti located near Cinemark and is open 8:30am-5:00pm Monday-Friday. Our Security Department is available 24/7 and can be of service to you on weekdays, weekends, and holidays. The Security Office is located across from Dick’s Sporting Goods.
Do you have a question for our management team?
Contact them at 413.586.5700.
Do you need to contact Hampshire Mall’s security team?
Call 413.586.8773 or visit our security page for more info.
Looking for your favorite shopping, dining or entertainment destination? Handheld directories are available at each of our entrances or you can visit any of our 5 digital directories located throughout Hampshire Mall to find all that you’re looking for. Print directions are also located on the downloadable directory here.
We offer the following services in the Mall Management Office (8:30am to 5:00pm Monday through Friday) accessible down the hallway from Tutti Frutti, to ensure you have a pleasant shopping experience:
Paramount ATM is located in the food court.
Bank of America ATM is located near Trader Joe’s.
Free WiFi is available throughout Café Square!
Pyramid Gift Cards are no longer available for purchase as of 1.31.18. Previously purchased cards can still be used within the mall.
Any questions relating to your previously purchased Pyramid American Express Gift Card, please visit:
or call toll-free at 800.297.5009
Please note there are no inactivity fees or other post-purchase fees and funds do not expire.
Recipients may obtain a free replacement after the Card’s ‘valid thru’ date passes by visiting the previously mentioned websites or calling 800.297.5009.
Terms & Conditions are applied to all gift cards.
Located down the hallway from Tutti Frutti. The restrooms close at 9:30pm Mondays-Saturdays and at 6:30pm on Sundays.
Walking has quickly become America’s most popular form of exercise because it is safe, simple and inexpensive. Almost anyone can walk, regardless of age, lifestyle or physical condition. A regular program of brisk walking is beneficial in preventing or managing health problems.
Join your friends and neighbors at Hampshire Mall for healthful walking at your own pace in climate controlled comfort.
Exercise by walking a measured course before stores open (7:00 am – 10:00 am Monday through Saturday; 7:00 am – 11:00 am Sunday) and at your convenience. One lap around the perimeter the mall is just over half a mile. You can increase your fitness in the company of your friends.
PVTA Bus Stop is located in front of JCPenney. Schedules are available in the Mall Management Office, accessible down the hallway from Tutti Frutti.
The Security Office is located across from Dick’s Sporting Goods. You may reach Security by calling 413.586.8773.
Hampshire Mall is a tobacco free property. Thank you for your cooperation.
Designated accessibility parking at every mall entrance.
ADA accessible entrances are identified below and ample parking is available throughout the site.
Complimentary wheelchairs are available in the Security Office located across from Dick’s Sporting Goods, next to Bath & Body Works. For assistance please contact our Security Team at 413.586.8773. For a downloadable pdf of this information, click here.
All service dogs allowed at Hampshire Mall.
Hampshire Mall is committed to serving our special needs customers and accessibility all throughout the mall. ADA accessible entrances are identified below and ample parking is available throughout the site. Thank you for shopping at Hampshire Mall.
In order to provide an enjoyable shopping environment, and for the safety and convenience of our shoppers, visitors and employees, the following Behavior Code will be in effect at all times for all guests and visitors of the shopping center. Anyone who violates the behavior code may be banned from the property and/or prosecuted to the fullest extent of the law. Mall management has the right to amend the behavior code at any time.
Download our Behavior Code.
Appropriate behavior is required at all times. Fighting, horseplay, harassment, offensive language, shouting, loud noise, littering, solicitation, or any illegal activities are not allowed on mall property. Mall management has the right to prohibit groups from congregating or walking in a manner that obstructs or hinders shoppers or mall visitors.
Shopping Pets are not allowed on the premises except for service animals that provide assistance to an individual with a disability. Exceptions may be made for pets being taken to pet stores or photography sessions.
For your safety and the safety of our customers you may not run, skate or use a skateboard on mall property. You may not ride bicycles on sidewalks or in the interior of the mall.
To promote the shopping center atmosphere, customers, guests and employees shall be fully clothed. The wearing of apparel which is likely to provoke a disturbance or embroil other groups or the general public in open conflict is prohibited.
The possession of any weapon, unless authorized by local, state, or federal statue, is prohibited.
Hampshire Mall is a Smoke Free Property. The consumption of alcohol is permitted in licensed premises only.
The parking area is private property and is intended for the use of mall guests, visitors and employees. Vehicles must be parked in legal designated spaces. Violators are subject to tickets and/or towing. Unauthorized overnight parking is not permitted and is also subject to towing.
In accordance with school attendance laws, and in support of education, children of 6 to 16 years of age are not permitted on mall property during school hours, unless accompanied by a parent or legal guardian.