Mall Information

Hampshire Mall is easy to reach from all directions. If you are traveling from the:

North (Vermont): I-91 South to Exit 20, take a left at the light and follow signs for Route 9 East. Mall is located approximately 4 miles from Coolidge Bridge on the right-hand side.

South (Connecticut): I-91 North to Exit 19, bear right at the lights and follow signs for Route 9 East. Mall is located approximately 4 miles from the Coolidge Bridge on the right-hand side.

East or West (Worcester/Boston or Albany): I-90 to Exit 4, then take I-91 North to Exit 19 and continue with directions as indicated from the South.


Mall Walkers

Walking has quickly become America's most popular form of exercise because it is safe, simple and inexpensive. Almost anyone can walk, regardless of age, lifestyle or physical condition. A regular program of brisk walking is beneficial in preventing or managing health problems.


Join your friends and neighbors at Hampshire Mall for healthful walking at your own pace in climate controlled comfort.


Exercise by walking a measured course before stores open (7:00 am - 10:00 am Monday through Saturday; 7:00 am - 11:00 am Sunday) and at your convenience. You can increase your fitness in the company of your friends.


Customer Service

We offer the following services in the Mall Management Office (8:30am to 5:00pm Monday through Friday) accessible down the hallway from the Time Out Arcade, to ensure you have a pleasant shopping experience:

• Lost and Found

• Paging upon request

• Store Information

• Event Information

• Bus Information

• Gift Cards

• Complimentary Wheelchairs

~Wheelchairs are available in the Security Office located across from Dick’s Sporting Goods.



Located down the hallway from the Time Out Arcade.  The restrooms close at 9:30pm Mondays-Saturdays and at 6:30pm on Sundays.



Located outside of Cinemark Theaters.



Paramount ATM is located in the food court.

Bank of America ATM is located near Trader Joe’s.



Free Wi-Fi is available throughout Café Square.



PVTA Bus Stop is located in front of JCPenney. PVTA schedules may be found at

MegaBus is located at the entrance between Cinemark & Arizona Pizza Company. 

Tickets and schedules are available online at

For parking information and policies, please see the tab Bus Stop



The Security Office is located across from Dick’s Sporting Goods.  You may reach Security by calling 413-586-8773.



Hampshire Mall is a tobacco free property.   Thank you for your cooperation.

Cinemark Movie Listings: (800) 326-3264 location #1118

Mall Policies: Hampshire Mall Code of Conduct

Pyramid Management Group


Behavior Code

In order to provide an enjoyable shopping environment, and for the safety and convenience of our shoppers, visitors and employees, the following Behavior Code will be in effect at all times for all guests and visitors of the shopping center. Anyone who violates the behavior code may be banned from the property and/or prosecuted to the fullest extent of the law. Mall management has the right to amend the behavior code at any time.
Download our Behavior Code (PDF)


Hampshire Mall is Open for the Purpose of Shopping

Appropriate behavior is required at all times. Fighting, horseplay, harassment, offensive language, shouting, loud noise, littering, solicitation, or any illegal activities are not allowed on mall property. Mall management has the right to prohibit groups from congregating or walking in a manner that obstructs or hinders shoppers or mall visitors.


Safe and Convenient Shopping

Pets are not allowed on the premises except for service animals that aid the physically challenged. Exceptions may be made for pets being taken to pet stores or photography sessions.


Please Walk

For your safety and the safety of our customers you may not run, skate or use a skateboard on mall property. You may not ride bicycles on sidewalks or in the interior of the mall.


Please Dress Appropriately

To promote the shopping center atmosphere, customers, guests and employees shall be fully clothed. The wearing of apparel which is likely to provoke a disturbance or embroil other groups or the general public in open conflict is prohibited.


No Weapons Allowed

The possession of any weapon, unless authorized by local, state, or federal statue, is prohibited.


Smoking and Alcohol

Hampshire Mall is a tobacco free policy. The consumption of alcohol is permitted in licensed premises only.


Parking is for Guests and Visitors

The parking area is private property and is intended for the use of mall guests, visitors and employees. Vehicles must be parked in legal designated spaces. Violators are subject to tickets and/or towing. Unauthorized overnight parking is not permitted and is also subject to towing.


We Support Education

In accordance with school attendance laws, and in support of education, children of 6 to 16 years of age are not permitted on mall property during school hours, unless accompanied by a parent or legal guardian.




Have a pleasant shopping experience!


Bus Stop

Hampshire Mall is serviced by two bus lines, PVTA and Megabus.  The PVTA bus stop is located in front of JCPenney.   The bus stop for Megabus is located at the entrance near Arizona Pizza Company.  For route information and schedules please visit their website.










Should you need to leave your vehicle overnight, a Hampshire Mall Parking Waiver is required. This waiver provides our security officers with the necessary information to ensure that your vehicle is safe while you are away.


Due to liability purposes there is a strict three (3) night limit and entirely prohibited unless all necessary forms are completed prior to your trip. As there is a specific location for overnight stays, you will be intructed on where to park your vehicle. Should these policies be violated your vehicle will be subject to towing.


You may obtain a parking waiver at the Security Office, across from Dick's Sporting Goods, at any time prior to your departure. The officer on duty may be reached at 413-586-8773 for your assistance.

Between the hours of 8:30am and 5:00pm you may obtain a waiver in the Mall Office, located down the hall next to the food court. (Follow the sign for Management Offices)


For questions or concerns regarding parking you may contact the Mall Management Office at 413-586-5700.

ADA accessible entrances are identified below and ample parking is available throughout the site. Thank you for shopping at Hampshire Mall.



In addition, please visit our anchor stores for family style and handicap accessible restrooms.

Printable ADA Accessibility Map (PDF)

Mall Information

Mon-Sat | 10am - 9pm
Sunday | 11am - 6pm
367 Russell Street
Hadley, MA 01035
Driving Directions
Phone: 413.586.5700
Email Us

Getting Here